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Server Technician Tier 3

PangeaTwo is partnering with a well-established and highly respected managed service provider that has been supporting clients across the Birmingham area for over two decades. Our client delivers high-level IT services and is expanding their technical team with an experienced Tier 3 Server Technician. This role is ideal for a seasoned professional with deep expertise in server troubleshooting, cloud technologies, and advanced network/server engineering.

This is an excellent opportunity for a candidate who thrives in a fast-paced MSP environment and enjoys solving complex technical challenges while supporting a diverse set of clients.

Key Responsibilities

  • Provide advanced troubleshooting for Windows servers in complex environments

  • Diagnose and resolve issues with Microsoft Exchange and Office 365

  • Support and troubleshoot firewalls; execute advanced server and email migrations

  • Install and configure Hyper-V clusters, Azure Site Recovery, and Azure-hosted server environments

  • Set up and manage Active Directory, Exchange, and O365 accounts

  • Manage DNS, DHCP, and related network services

  • Perform server migrations and high-level infrastructure upgrades

  • Collaborate closely with internal teams; operate as a flexible, solutions-driven team member

Qualifications

  • Bachelor’s degree in IT, Computer Science, or related field (preferred)

  • 5+ years of hands-on experience in a Tier 3 or similar technical role

  • Strong proficiency troubleshooting:

    • Windows Server (advanced)

    • Microsoft Exchange

    • Office 365

    • Firewalls and network components

  • Deep understanding of server/network engineering principles

  • Demonstrated experience with:

    • Hyper-V cluster installation and configuration

    • Azure Site Recovery

    • Azure-based servers and services

  • Strong analytical and problem-solving skills with high attention to detail

  • Ability to work collaboratively in a team-focused, client-centric environment

  • Adaptability to shifting priorities within a managed services context

Why Work Through PangeaTwo

As a PangeaTwo candidate, you gain:

  • Access to exclusive opportunities with top regional employers

  • Support throughout the interview and hiring process

  • Insight into company culture, expectations, and long-term career alignment

  • A dedicated recruiting partner committed to your success

If you’re a seasoned Server Technician looking for a role that offers technical depth, client interaction, and exposure to modern cloud infrastructure, we’d love to speak with you.

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Server Technician Tier 3 IT & Engineering · Direct Hire Birmingham, AL

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