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Client Success Coordinator- AWESOME COMPANY CULTURE!
Client Success Coordinator- AWESOME COMPANY CULTURE!
$45,760
Tallahassee, FL
Our client is looking to add a Client Success Coordinator to their dynamic team. This role will be a vital link between clients and project teams, ensuring seamless communication and exceptional service. This hire will play a key role in handling the essential behind-the-scenes tasks that keep projects running smoothly. You'll be part of a close-knit team, providing a supportive and collaborative work environment. This company boasts a fun work environment and exciting culture. If you have experience working with the public in a customer-focused role and are looking for the next step in your career, please apply now!
Job Duties:
Job Requirements:
IND123
$45,760
Tallahassee, FL
Our client is looking to add a Client Success Coordinator to their dynamic team. This role will be a vital link between clients and project teams, ensuring seamless communication and exceptional service. This hire will play a key role in handling the essential behind-the-scenes tasks that keep projects running smoothly. You'll be part of a close-knit team, providing a supportive and collaborative work environment. This company boasts a fun work environment and exciting culture. If you have experience working with the public in a customer-focused role and are looking for the next step in your career, please apply now!
Job Duties:
- Provide timely communication with team, clients, and vendors, responding to inquiries and providing timely updates on orders, services, and installations.
- Assist with quoting, proposal preparation, and order processing, ensuring accuracy and efficiency.
- Manage orders from initiation to completion within operating system, ensuring all details are accurate and up-to-date.
- Address and resolve client concerns with professionalism, escalating complex issues as needed.
- Participate in team meetings, contribute to process improvements, and support colleagues.
- Create quotes and orders, verify order accuracy, and manage order flow.
- Schedule and confirm installations, ensuring timely completion.
- Handle warranty claims and service requests efficiently.
Job Requirements:
- A track record of providing exceptional customer service.
- Excellent communication, organizational, and multitasking skills.
- A detail-oriented and proactive approach to problem-solving.
- The ability to thrive in a fast-paced environment and handle a lively team.
- Comfort in a fast-paced environment.
- A willingness to learn and adapt to new systems and processes.
- Experience dealing with the public.
At our clients’ request, only individuals with required experience will be considered.
Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities.
Your resume will never be submitted to a client without your prior knowledge and consent to do so.
Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities.
Your resume will never be submitted to a client without your prior knowledge and consent to do so.
IND123