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Birmingham, AL
$40,000 - $55,000 depending on experience
Our partner in Birmingham, AL is searching for a Client Services Representative to add to their team due to growth. This role will focus on client care and helping resolve issues via phone, email or in-person meetings. Our client places a great deal of priority on training and will make sure this new hire has all the tools and support that will make them successful. If you have financial experience as well as the ability to support clients, please apply today!
Job Description:
To be a good fit for this opportunity, you will have:
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Client Services Rep (Love Banking/Credit Union Manager or Teller Experience!) – HYBRID ROLE!
Client Services Rep (Love Banking/Credit Union Manager or Teller Experience!) – HYBRID ROLE!Birmingham, AL
$40,000 - $55,000 depending on experience
Our partner in Birmingham, AL is searching for a Client Services Representative to add to their team due to growth. This role will focus on client care and helping resolve issues via phone, email or in-person meetings. Our client places a great deal of priority on training and will make sure this new hire has all the tools and support that will make them successful. If you have financial experience as well as the ability to support clients, please apply today!
Job Description:
- Help clients with software issues within guidelines.
- Ensure changes made go into effect and resolve client issues.
- Keep thorough records of client interactions.
- Refer unresolved issues to further escalation for appropriate help.
- Perform client research as needed.
- Perform special projects as requested.
To be a good fit for this opportunity, you will have:
- 2-3 years of experience working in a financial institution required.
- Branch Manager or teller experience in a bank or credit union strongly preferred!
- A sharp mind and an engaging personality that enjoys challenging the status quo and creating solutions for clients.
- A high energy level and a strong sense of ownership.
- Strong self-motivation and a positive approach.
- Proficiency in MS Office Suite including Excel, Word, PowerPoint and Outlook.
- Excellent written and verbal communication skills.
- The ability to multi-task, handle pressure and work under deadlines in a goal-oriented sales environment.
- Be a team player with a can-do attitude.
At our clients’ request, only individuals with required experience will be considered.
Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities.
Your resume will never be submitted to a client without your prior knowledge and consent to do so.
Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities.
Your resume will never be submitted to a client without your prior knowledge and consent to do so.
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